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Summary:
- ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents.
- ECP is used in over 6,500 communities around the world.
- The company is looking to expand by increasing the number of customers using their software and by releasing new products.
- HubSpot is the CRM that drives various teams including sales, marketing, and customer success.
- The company is seeking a HubSpot expert to take ownership of HubSpot for data, workflows, reporting, dashboards, etc.
- The ideal candidate should have experience as a HubSpot admin, be self-driven, and capable of effective change management.
Responsibilities:
- Act as HubSpot admin for the organization, supporting and creating workflows, custom objects, custom properties, forms, web pages, landing pages, blog pages, pipelines, integrations, and more.
- Understand business problems and create the right solutions within HubSpot.
- Ensure data quality within HubSpot for good decision-making.
- Develop reporting for business leaders to understand the business performance.
- Manage and optimize the revenue operations process, including lead generation, customer acquisition, and retention.
- Identify revenue-driving opportunities, streamline the customer lifecycle, and improve the sales process.
- Work cross-functionally with teams like customer success, sales, operations, finance, and marketing to identify process improvements and share insights.
- Use data and analytics to improve performance, tracking key metrics like lead conversion and retention rates.
- Oversee systems and data administration and recommend tools to improve data quality and reporting.
- Manage dashboards and build revenue forecasts for better business understanding.
- Stay updated on industry trends and best practices.
Requirements:
- Bachelor’s degree in business, marketing, or a related field.
- 2+ years of experience with HubSpot as a power user or admin.
- Experience in revenue operations or related field preferred, but not required.
- Strong analytical and problem-solving skills, with experience using data to improve performance.
- Strong project management skills, with the ability to prioritize and manage multiple tasks.
- Flexibility and adaptability to change.
- Excellent communication and collaboration skills, capable of working effectively with a team.
- Knowledge of the sales process and the company’s target audience and goals.
- Ability to conduct market and customer research to identify growth opportunities.
- Strong Microsoft Office skills.
- Desire to learn and grow in the revenue operations field.
Benefits:
- Competitive salary package.
- Bonus.
- Meal allowance (“Flash Benefícios”).
- Health plan.
- Dental plan (optional).
- Life insurance.
- Daycare subsidy.
- Subsidy to sports practice (Wellhub).
- Extended maternity and paternity leave.
- Reserved room for breastfeeding.
- Language learning support.
