Log In
Sign Up
Description:
- Investigate suspicious activity and behavior that could pose a risk to Amazon, our customers, or merchants.
- Communicate via email with buyers, merchants, and other external and internal customers to make informed decisions about risk.
- Maintain Amazon’s site quality by enforcing Amazon’s Policy Guidelines.
- Take appropriate action based on established procedures and document those actions. When procedures are not available, follow established escalation paths to ensure resolution.
- Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
- Achieve weekly productivity and quality standards for investigations.
- Experienced in the internet space and capable of succeeding in a fast-paced team environment.
Requirements:
- Bachelors Degree with at least 1 year of experience or High School graduate with at least 3 years of experience in fraud/investigation/relevant field.
- Experience with Microsoft Office, including Outlook, Word, and Excel.
- Excellent written and spoken English skill and an ability to compose grammatically correct, concise and accurate written responses.
- Should be able to work with flexible rotational shifts, including weekends, nights and/or holidays.
