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Responsibilities
- Strategically plan and manage logistics, warehouse, transportation, and customer services
- Always be up-to-date with cutting-edge technology
- Meet cost, productivity, accuracy, and timeliness targets
- Direct, optimize, and coordinate full order cycle
- Build positive and long-lasting relationships with customers
- Provide exceptional customer support via calls, chats, and emails
- Communicate with developers and other departments of various IT companies
Requirements
- Excellent English skills (at least C1 for both spoken and written)
- Proficiency in Excel
- Experience in support or other technical customer-facing roles
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and stable internet connection (50 Mbps–download and 40 Mbps–upload)
- Proven knowledge in writing code (Python preferably) is a great plus
- Proficient in standard logistics software is a great plus
Benefits
- Flexible schedule
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
