Manager, EFT/ERA Enrollment Operations Full Time

Summary:

• The Manager of EFT/ERA Enrollment Operations is responsible for leading a team focused on managing electronic funds transfer (EFT) and electronic remittance advice (ERA) enrollments.
• This role ensures seamless payer setup and payment processing for clients, with an emphasis on operational excellence and team leadership in healthcare revenue cycle operations.

Responsibilities:

• Lead and manage the EFT/ERA enrollment team to ensure timely and accurate payer enrollment.
• Oversee daily team operations, including task assignment, progress tracking, and issue resolution.
• Foster a collaborative and efficient team culture with a focus on accountability and continuous improvement.
• Ensure timely processing of payer EFT/ERA enrollment requests.
• Troubleshoot delays, resolve issues, and maintain up-to-date knowledge of payer requirements and industry regulations.
• Develop and enforce quality standards to minimize errors and ensure compliance with regulations.
• Conduct audits to identify and address errors or inefficiencies in the enrollment process.
• Serve as the primary contact for internal teams and clients regarding enrollment updates and issues.
• Collaborate with other teams to ensure alignment and address cross-functional challenges.
• Provide regular reporting and updates to leadership on team performance and enrollment progress.
• Implement process improvements to streamline EFT/ERA workflows and enhance efficiency.

Requirements:

• Bachelor’s degree in healthcare administration, business, or related field (Master’s degree preferred).
• Minimum of 5 years of experience in EFT/ERA enrollment or RCM operations, with at least 2 years in a leadership role.
• Strong understanding of payer requirements, EDI processes, and healthcare payment workflows.
• Proven ability to manage and develop teams effectively.
• Proficiency in healthcare RCM systems, EFT/ERA portals, and data analytics tools.
• Excellent problem-solving and organizational skills, with attention to detail.
• Strong communication skills and ability to collaborate with cross-functional teams.
• Must have stable internet connection (minimum 5 MBPS), a mobile data plan for backup, and be comfortable working US business hours.
• Must own a PC with at least 16 GB of memory and be in a quiet working environment.

Benefits:

• Opportunity to lead a critical team and contribute to client success.
• Be part of a fast-paced and innovative organization committed to operational excellence.
• Chance to implement impactful improvements in the EFT/ERA enrollment process.

Tagged as: EFT Enrollment, ERA Enrollment, Healthcare Operations, Team Leadership