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Summary:
- Kalam is seeking qualified individuals fluent in Nuer to join their team of medical interpreters.
- As a medical interpreter, you will facilitate communication between healthcare providers and patients who are limited English proficient (LEP), ensuring accurate and culturally sensitive exchange of information.
Responsibilities:
- Answer calls in a professional manner, acting according to the Interpreter’s code of conduct.
- Be always prepared to take notes during a call.
- Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical specifically).
- Rendering all messages accurately and completely, without adding, omitting, or substituting.
- Provide the highest level of customer service during interpreting.
- Facilitate communication between Limited French Proficient and Client by rendering accurate and complete interpretation of the message. Apply standards of practice.
- Go into internal professional training.
- Be eager to get new professional certifications.
- Communicate and report to your team leader.
- Comply with dress code requirements for video remote interpreting.
Requirements:
- Fluency in both English and French.
- 1+ years of over-the-telephone interpretation experience in a well-known interpretation company.
- Good knowledge of medical terminology.
- Awareness in legal terminology is a plus.
- International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
- High school diploma in your native language.
- High emotional intelligence and tolerance to different cultures.
- High level of communication, listening, note-taking, and memory retention skills.
Benefits:
- Fully remote position with a clear schedule.
- Full-time or part-time position (business and weekend hours).
- Immediate availability to start working after onboarding.
- Internal certified training.
- Monthly fee payments.
- Contract type of employment.
- Friendly team environment with active communication and corporate culture.
