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Summary:
- Headquartered in Louisville, Kentucky, 3DR Labs is the largest 3D medical image post-processing lab in the U.S.
- 3DR Labs provides services to over a thousand hospital imaging departments, stand-alone imaging centers, and radiology practices.
- The company guarantees turnaround times for CT and MRI exams within hours or even minutes.
- 3DR Labs offers 24/7/365 access to more than 200 expert radiologic technologists and state-of-the-art imaging software.
Responsibilities:
- Responsible for the overall effective delivery of patient cases to customers according to contract requirements, quality standards, and productivity standards.
- Proven ability to lead and manage a team of both direct and indirect reports.
- Provides coaching, training, and mentoring of direct reports.
- Primary oversight of the interviewing and hiring process of technical and non-technical staff.
- Responsible for ensuring accurate payroll records.
- Successfully defines the goals and performance management processes for the lab.
- Collaborates closely with other 3DR divisions that intersect with operational delivery.
- Demonstrated successes in business acumen, systems integrations, and change management.
- Responsible for capacity management of all operational resources to meet the 24/7, 365 operational commitments.
- Works side by side with the Operations Administrative Manager to effectively identify opportunities and implement changes to support the achievement of 3DR’s strategic, financial, and operational objectives.
- Foster a culture of trust, engagement, accountability, and innovation.
- All other duties as assigned.
Requirements:
- Experience leading people and teams, preferably in a role with direct and indirect reports.
- Strong critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
- Excellent verbal and written communication skills. Experience with advanced writing activities including policy, job descriptions, and organization-wide communication.
- Strong leadership skills including conflict management.
- Demonstrated ability to think strategically and align decision making with overall key business drivers.
- This position may involve working non-traditional hours including evenings and weekends and occasional holidays to ensure continuation of operations.
- Preferred bachelor’s degree in healthcare, operational management, business, or related field. A combination of education and experience will be considered.
- Previous leadership experience required.
- Preferred experience in a healthcare setting.
- Experience in process improvement, including Lean/Six Sigma methodologies, is preferred.
- Strong preference is given to candidates with experience in large scope operations, people management, and project management.
Benefits:
- Equal opportunity employer.
- Inclusive environment free from discrimination and harassment.
