Operations Specialist – Shipment Team at Retalent Agency Full Time

Responsibilities

• Working with Amazon platform and other E-markets: creating shipments, tracking, troubleshooting
• Contacting marketplace support for necessary corrections on listings or attributes
• Checking forums and social media for possible solutions to issues
• Working with Data Catalog and Inventory management system: updating, checking
• Daily coordination with team members and other departments (research, finance, logistics)
• Working with logistics & warehouse team: providing information about inbound orders, checking shipments
• Creating shipments with delivery companies and export documentation
• Daily reporting of Operations KPIs, monitoring monthly results with KPIs
• Strategising and implementing efficient methodology to improve overall operation
• Being a key team member in growth and expansion projects
• Working with programming team to suggest improvements based on manual practice
• Identifying bottlenecks and forecasting potential issues
• Working on quarterly projects related to work, growth, and company goals

Requirements

• English: B2 level for communication and understanding instructions
• Intermediate Excel skills; Google Sheets experience is a plus
• Experience in customs analytics: product analysis with HS codes
• Previous experience in Supply Chain
• Great troubleshooting skills and experience
• Experience with e-commerce platforms
• Knowledge of lean methodology is a plus
• Love of numbers and mathematics
• Great computer skills, curiosity to learn new apps
• Quick learner, able to multitask and work with various tasks
• High attention to detail and accuracy
• Strong self-management and organizational skills
• Advanced problem-solving skills, quick research and analysis
• Proactive, driven, with respect for deadlines
• Effective communication skills for collaboration
• Strong background in documenting information
• Result-oriented, motivated by seeing results
• Readiness for routine work (creating shipment customs documentation)
• Understanding of transport rules of different categories is a plus

Benefits

• Flexible working hours
• Competitive monthly salary of 1000-1200 USD
• Full-time permanent contract
• Paid vacation (22 working days + 14 banking holidays)
• Work in a young and friendly team
• Remote work with possibility to work from anywhere
• Full time, 40 hours a week; initial work hours similar to Head of Operations
• 3 months trial period