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Responsibilities
- Collaborate to understand business processes.
- Document technical specifications based on needs.
- Design and implement ServiceNow applications/workflows.
- Customize forms, fields, and reports for user experience.
- Implement business rules, client scripts, and UI policies.
- Integrate ServiceNow with third-party systems.
- Develop automation solutions to streamline processes.
- Troubleshoot incidents related to ServiceNow applications.
- Maintain Service Catalog with up-to-date services.
- Implement security practices for platform compliance.
- Create and maintain technical documentation.
- Train end-users and provide documentation support.
Requirements
- Bachelor’s in Computer Science or related field.
- ServiceNow CAD certification preferred.
- 3-5 years of experience in ServiceNow development.
- Skilled in JavaScript, HTML, CSS, and web technologies.
- Strong IT Service Management (ITSM) knowledge.
- Effective problem-solving and collaboration skills.
Benefits
- Equal opportunity employer with diverse workforce.
- Assistance for individuals with disabilities.
