Project Manager (Creative Operations) Full Time

Summary:

• UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it’s monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure.
• UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies.
• The Marketing team at UpGuard includes multiple marketing and design functions, including Product Marketing, Demand Gen, Marketing Ops, Content Marketing, SEO, Community, Design, and Video.
• UpGuard’s vision is to become a leader in the markets we play in (Cyber VRM, Attack Surface Management) by providing a best-in-class SaaS platform for organizations to manage their third-party risk and external attack surface.
• Our purpose as a Marketing team is to facilitate this goal by growing UpGuard with a repeatable and scalable marketing engine and a leading brand.
• UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work.

Responsibilities:

• Collaborate closely with cross-functional partners (e.g., PMM, growth, content) to understand and document their marketing objectives, translating these into an organized, prioritized project roadmap for the creative team.
• Oversee the intake and prioritization of all creative projects, ensuring that timelines align with team capacity and that high-impact projects receive the necessary focus and resources.
• Actively monitor upcoming projects, tracking timelines, and keeping the creative team informed of expected workload and resource needs.
• Facilitate clear, consistent communication with cross-functional teams, providing status updates on project milestones and ensuring expectations are aligned.
• Implement systems and processes that streamline the creative team’s workflows, enhancing efficiency and accountability and allowing team members to focus on producing their best work.
• Continuously assess project performance and team resourcing, identifying opportunities to improve efficiency, reduce bottlenecks, and elevate the quality of deliverables.

Requirements:

• 5+ years of experience in project management within a creative, design, or marketing team environment, ideally within a SaaS or technology-focused company.
• Strong background in creative operations, with demonstrated success in overseeing project flow and resourcing for a dedicated creative team.
• Exceptional organizational and time-management skills, with a proven ability to prioritize tasks and manage multiple projects within a fast-paced environment.
• Proficiency in project management tools (e.g., Asana, Monday.com, or similar), with a track record of introducing processes that improve team efficiency.
• Outstanding interpersonal and communication skills, with the ability to work effectively with cross-functional teams and keep all stakeholders informed and aligned.
• A deep understanding of creative workflows and the project lifecycle, enabling accurate time estimates and a balanced project load.
• A proactive, solutions-oriented approach, with a knack for identifying and implementing systems that enhance team performance and streamline operations.

Benefits:

• Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions).
• WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions).
• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions).
• Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions).
• 18 weeks paid Parental Leave: irrespective of parenting role (all regions).
• Personal Leave allowance: this includes sick & carer’s leave (all regions).
• Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions).
• Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions).
• Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions).
• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions).