QA Analyst, Vault / Desktop Full Time

Summary:

• Keeper Security is hiring a motivated and detail-oriented QA Analyst to join the Vault and Desktop team.
• This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.
• Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally.
• Keeper is published in 21 languages and is sold in over 120 countries.
• The role involves ensuring the quality and reliability of Keeper’s Vault application, focusing on functional, user interface (UI), and manual testing for both mobile and web applications.

Responsibilities:

• Perform manual testing of the Keeper Vault application, including both web and mobile versions, ensuring functionality and security standards are met.
• Test new features, bug fixes, and updates to verify correct operation and identify potential issues.
• Collaborate with the development team to understand requirements and assist in determining test case scenarios.
• Report and track defects in Jira, ensuring thorough documentation and clear communication of issues.
• Execute test plans and document testing activities, ensuring complete test coverage.
• Perform basic usability testing, ensuring that the application meets user expectations and provides an intuitive user experience.
• Support the QA team in identifying improvements to the testing process and overall product quality.

Requirements:

• Strong attention to detail and a passion for ensuring product quality.
• Basic understanding of software testing methodologies, including functional, regression, and UI testing.
• Familiarity with web applications, mobile applications, and different platforms (Windows, macOS, iOS, Android).
• Ability to follow test plans and procedures, and document results clearly and accurately.
• Experience with bug tracking tools, such as Jira, is a plus, but not required.
• Strong communication skills and ability to work well in a collaborative, team-oriented environment.
• Due to the role’s involvement in GovCloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder).

Preferred Requirements:

• Experience testing mobile applications (iOS, Android) and web applications.
• Familiarity with basic QA tools for managing test cases and defect tracking.
• An understanding of security and privacy standards in software applications, especially around password management and secure data storage.

Benefits:

• Medical, Dental & Vision (inclusive of domestic partnerships).
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life.
• Voluntary Short/Long Term Disability Insurance.
• 401K (Roth/Traditional).
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.).
• Above market annual bonuses.
• Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program.
• The company celebrates diversity and is committed to creating an inclusive environment for all employees.