Release Engineer Full Time

Responsibilities:

• Leverage Salesforce administration expertise daily.
• Collaborate with external customers to troubleshoot issues.
• Create instructional videos and documentation.
• Manage customer inquiries via meetings and emails.
• Maintain clear and effective communication.
• Document discussions and solutions accurately.
• Remain calm and professional in all interactions.
• Simplify complex technical concepts.
• Work independently and with teams on upgrades.
• Adapt to flexible schedules as needed.
• Develop community content and knowledge base.

Requirements:

• Deep knowledge of Salesforce administration.
• Proven problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to document processes clearly.
• Composed in high-pressure situations.
• Strong collaborative teamwork skills.
• Open to flexible working hours.
• Experience in customer-facing roles.
• Ability to teach and train others.
• Strong analytical and decision-making skills.

Benefits:

• Professional growth opportunities.
• Sitetracker certification.
• Collaborative and dynamic work culture.
• Recognition as a top company to work for.
• Access to continuous training and development.