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Summary:
- VRP Consulting is a Salesforce Product Development Outsourcer and winner of the Salesforce Innovation Award.
- With 25 years in the market, 16 offices across 12 countries, and over 2,000 successful projects deployed, VRP Consulting offers development, implementation, integration, customization, maintenance, and support services.
- The company values its team of highly trained experts and provides professional development and career growth opportunities.
- The role is for an ambitious Account Manager to join the fast-growing team at VRP Consulting, working on cutting-edge projects alongside Salesforce industry experts.
Responsibilities:
- Establish and nurture strong long-term relationships with client companies and key people on the client’s side.
- Understand client business specifics and how it operates.
- In collaboration with the VRP team and client’s key people, identify potential issues and problems client business is facing and propose solutions to solve them.
- Create an account development plan and strategy.
- Be responsible for the general client satisfaction and growth in close collaboration with VRP production teams.
- Resolve ongoing issues and problems.
- Conduct and coordinate the necessary sales and pre-sales activities, pitching, and proposals creation to support account development plan and strategy.
- Be responsible for profitability and financial efficiency on assigned accounts.
Requirements:
- Fluent in English, both written and verbal.
- Strong communication, negotiation, and team collaboration skills.
- Strong knowledge of the IT industry and how the major processes function.
- 2+ years of experience in account management and/or customer success management.
- Previous experience with creating and implementing account development plans and strategies.
Benefits:
- Cooperation on a B2B contract basis.
- A global company with an international environment.
- A challenging position with a renowned and fast-growing player in the Salesforce ecosystem.
