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Finance and Accounting / Technology and IT

Revenue Operations Analyst Full Time

Summary:

  • Nivoda has experienced significant growth and continues to expand rapidly across new regions.
  • Nivoda is transforming the global jewellery industry, and the Revenue Operations Analyst role is key to enabling business growth.
  • The Revenue Operations Analyst will provide analytics and insights to improve processes, optimize profitability, and support revenue growth for the Buyer & Supplier Sales, Customer Support, and Events teams.
  • The role blends strategic insights with technical acumen to power the company’s sales and operational teams.

Responsibilities:

  • Analyze revenue performance metrics across sales, marketing, and customer success.
  • Develop and maintain dashboards, reports, and KPIs to track revenue goals using Tableau, ThoughtSpot, and HubSpot.
  • Provide actionable insights based on data to improve processes and revenue outcomes.
  • Proactively identify opportunities for improvement through data analysis.
  • Support the sales team with ad-hoc queries related to their targets.
  • Identify inefficiencies in workflows and recommend improvements.
  • Assist in designing and implementing scalable processes or projects to support revenue growth.
  • Document processes and ensure compliance with best practices.
  • Manage and optimize CRM tools, such as HubSpot, Tofu, and Clay.
  • Ensure accurate and consistent data across internal and third-party platforms.
  • Train team members on tools and systems to support self-service.
  • Act as a bridge between the sales team and other departments, serving as the sales data ambassador.
  • Collaborate with stakeholders to identify challenges and develop strategies to address them.
  • Support revenue forecasting, pipeline management, budget creation, and performance targets for revenue teams.
  • Support sales lead allocation and sales commission structures.

Requirements:

  • Strong analytical and problem-solving skills, with expertise in Excel, SQL, Python, and/or BI tools (e.g., Tableau, Looker, Power BI).
  • Proficiency in CRM platforms like HubSpot and Salesforce.
  • Excellent communication and interpersonal skills for cross-functional collaboration.
  • Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Detail-oriented with a focus on accuracy and quality of work.
  • 2+ years of experience as a data analyst in a commercial role.

Benefits:

  • Fast-paced and multinational working environment.
  • Opportunity to be part of a hyper-growth scale-up.
  • Flexibility with remote working.
  • Generous holiday allowance.
  • Highly competitive base salary.
  • Medical aid through Discovery.

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