Senior Analyst – Research Operations Project Management Full Time

Summary:

• OGC is a boutique research and consulting agency specializing in data-driven strategy, market research, and Customer Experience (CX).
• The agency collaborates with leading global brands across industries like Telecommunications, Financial Services, Specialty Retail, Hospitality, and Software.
• OGC helps clients understand their customers, develop actionable insights, and improve business processes.
• Comcast’s Consumer Research & Insights team provides research support and market research insights across Comcast’s divisions and product lines.
• The team executes quantitative and qualitative market research projects to help inform organizational decisions based on insightful market research data.

Responsibilities:

• Develop and manage budgets for research projects, including tracking expenses, forecasting costs, and identifying cost-saving opportunities.
• Support procurement processes, working with legal and compliance teams to finalize contracts and scope documents.
• Partner with the finance team to manage project invoicing, reconcile budgets, and ensure compliance with financial processes.
• Oversee the project management lifecycle, ensuring research initiatives are delivered on time, within scope, and on budget.
• Collaborate with cross-functional teams and stakeholders to coordinate project plans and deliverables.
• Negotiate contracts and service agreements with vendors, ensuring high-quality deliverables and cost efficiency.
• Maintain accurate documentation of project activities, including budgets, timelines, and key milestones.
• Generate regular reports for stakeholders, summarizing project status, budget updates, and actionable insights.
• Identify and implement process improvements and automation to optimize research operations and increase efficiency.

Requirements:

• Bachelor’s degree in Business, Finance, Marketing, or a related field.
• 3–5 years of relevant experience in research operations, project management, or financial oversight.
• Strong project management skills, including proficiency with project management tools (e.g., Asana, Trello, or Smartsheet).
• Experience with budget creation, tracking, and reconciliation; familiarity with financial software is a plus.
• Excellent organizational and communication skills, with the ability to manage multiple priorities and stakeholders.
• Proven ability to negotiate contracts, manage vendor relationships, and ensure high-quality outputs.
• Advanced proficiency in Microsoft Excel for budgeting and reporting; PowerPoint skills for stakeholder presentations.
• Detail-oriented, with strong problem-solving abilities and a proactive approach to managing challenges.
• Team-oriented mindset with the ability to work collaboratively across departments.