Senior ServiceNow Software Developer Full Time

Responsibilities:

• Exhibit exceptional customer service and teamwork.
• Convey key ideas and gather actionable feedback.
• Identify risks, evaluate alternatives, and provide recommendations.
• Lead Development review process and provide guidance.
• Gather and document business and system requirements.
• Support in development of use cases and testing procedures.
• Coordinate and lead project team meetings with stakeholders.
• Develop implementation plans, SOP, and system architecture.
• Assist in architecture, design, management, and implementation.
• Prepare IT project status reports and presentations.
• Maintain project documentation repository.
• Work on large-scale projects with ServiceNow tools and techniques.
• Design, configure, and implement application environments.
• Design and configure Business Rules, UI Policies, and Scripts.
• Design and develop automation workflows and conduct reviews.
• Use Flow Designer for process automation.
• Collaborate on software design and provide accurate estimates.
• Ensure all security policies and practices are adhered to.
• Align development with ServiceNow Technical Best Practices.

Requirements:

• Bachelor’s degree and 8+ years of ServiceNow experience.
• At least 6 years of design, development, and support experience.
• At least 4 years leading software development projects.
• Hands-on experience with HAM, CMDB, CSM, and HRSD.
• Familiar with ITSM, ITOM, and ITAM modules.
• Strong initiative, communication, and organizational skills.
• Agile development experience and participation in scrums.
• Hands-on ServiceNow custom-scoped application experience.
• Experience with JavaScript/GLIDE, HTML5, Angular JS, jQuery, and CSS.
• Experience using Flow Designer for automation.
• Integration experience with external systems.
• Active ServiceNow CSA Certification or ability to obtain it.

Benefits:

• Opportunity to work on interesting assignments.
• Potential for career growth and development.
• Competitive salary range: $101k – $183k USD.
• Remote position with east coast core work hours.
• Local candidates near Washington, DC preferred.
• Support multiple projects with a diverse team.