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Technology and IT

Senior Solutions Engineer – Quality Full Time

Summary:

Ideagen, a global leader in safety and compliance software, seeks a Senior Solutions Engineer – Quality to support its EHSQ team remotely in the UK. With a presence in America, Australia, Malaysia, and India, Ideagen’s software ensures safety in aviation, food, and healthcare. This role drives tailored quality management solutions for clients, enhancing sales and industry leadership.

Responsibilities:

  • Dive deep into prospective customers’ quality management requirements and business objectives.
  • Conduct thorough consultations and needs assessments to unearth pain points and discover opportunities for improvement.
  • Showcase our cutting-edge products and solutions, highlighting how they address customer pain points and relevant features.
  • Team up with the sales squad to craft tailored presentations, proposals, and solution designs that resonate with each prospect’s unique needs.
  • Represent Ideagen at industry events, conferences, and seminars, positioning us as thought leaders in quality management.
  • Create and maintain engaging product demo environments tailored to key verticals and territories.
  • Lend expertise to the Product/Pre-Sales Support Team, ensuring real-time data in demo environments.
  • Develop customised role play and demo scripts tailored to specific use cases for potential customers.
  • Tackle the functional and technical aspects of RFPs with finesse.

Requirements:

  • Experience in Pre-Sales/Sales engineering, consulting, or management role within the Quality Management sector.
  • Profound understanding of quality management principles and methodologies, including Six Sigma, Lean, TQM, and ISO standards.
  • Familiarity with quality management software solutions and platforms, SaaS benefits, API interoperability, and data warehousing.
  • Knowledge of software architecture is a plus.
  • Stellar presentation and communication skills, adept at simplifying complex technical concepts for diverse audiences.
  • Strong analytical and problem-solving abilities with a customer-first mindset.
  • Proven ability to juggle multiple Pre-Sales engagements simultaneously.
  • Willingness to travel as needed to connect with clients and attend industry events.

Benefits:

  • Benefits at Ideagen.
  • DEI strategy.
  • Flexible or part-time working arrangements available.

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