Senior Technical Writer Full Time

Description:

• Create and uphold a high standard of developer experience within our documentation.
• Work with Product, Engineering, and Developer Relations, to ensure timely, thorough, and accurate documentation of both new and existing product features.
• Help drive a use-case-based information-architecture approach to organizing content.
• Help us continually improve our authoring and production tools and processes.
• Write robust technical documentation such as task-based how-to’s, end-to-end tutorials, integration guides, and conceptual guides.
• Curate clear API references by consulting on the formatting, toolchain, and process. Revise docstrings for clarity based on user feedback.
• Create functional code examples to include in our documentation, in collaboration with Developer Relations and Engineering.
• Maintain consistency of style, tone, and voice across a growing body of technical content, including developing style guides for others to do the same.
• Engage in regular review and editing of documentation based on metrics and feedback.

Requirements:

• A solid writing background, including 5+ years as a technical writer for a highly technical SaaS product.
• The ability to clearly and concisely convey technical information to data engineers and data analysts.
• Strong familiarity with “Docs-as-Code” approach.
• Strong familiarity with Python and SQL.
• A passion for cultivating a positive developer experience.
• Previous experience documenting SaaS products with an open-source core component (It’s nice to have).
• Direct experience with data work in Python, SQL, Spark, etc. (It’s nice to have).
• Previous experience working in data engineering, including knowledge of current data engineering tools and trends (It’s nice to have).
• Data in your blood. The more curiosity you have about a wide variety of data from all walks of life, the better (It’s nice to have).

Benefits:

• A world-class team, with deep roots in open source, cutting-edge software, and data development.
• A fast-growing company with lots of opportunity for learning and personal growth.
• A front-row seat to the rapid evolution of data science and engineering.
• A kind, curious, and open-minded company culture.
• A distributed team with lots of flexibility around timing and individual work preferences.
• Competitive compensation (base salary + equity package) with available medical, dental, vision insurances, plus a 401(k) with 5% employer match.