Social Media Community Manager | Plumm | Johannesburg, South Africa Full Time

Responsibilities

• Manage and oversee all social media accounts consistently.
• Engage with the online community by responding to comments.
• Foster a positive community environment encouraging brand loyalty.
• Develop relationships with key stakeholders and influencers.
• Ensure partners deliver on agreed terms and deliverables.
• Implement a best-in-class community strategy and activations.
• Monitor social media for trends and best practices for strategies.
• Utilize data-driven insights to optimize engagement and acquisition.
• Identify opportunities to elevate community experiences and growth.
• Collaborate with the Social Media Manager on engagement strategies.
• Organize and manage virtual events to engage the community.
• Analyze community engagement metrics and report to the team.

Requirements

• Minimum of 2 years in community or social media management.
• Proven experience managing communities on social media platforms.
• Strong understanding of social media trends and best practices.
• Excellent communication and interpersonal skills are essential.
• Ability to work collaboratively and independently is needed.
• Experience managing virtual events is highly desirable.
• Strong organizational and multitasking skills are required.
• Creative thinker with a passion for growing online communities.
• Adaptable and thrives in dynamic, fast-paced environments.
• Metric-driven and able to utilize insights for community strategies.
• Excellent command of English with engaging copywriting ability.

Benefits

• Opportunities for professional development and growth.
• Flexible working arrangements may be available.
• Work in a dynamic and innovative environment.
• Collaborate with a diverse team of professionals.
• Contribute to meaningful community engagement initiatives.