Software Engineer, Sustaining Engineering Full Time

Summary:

Canonical, a leader in open source with Ubuntu, seeks a Software Engineer for Sustaining Engineering to tackle critical issues across the Linux stack globally. This remote role involves fixing bugs in software like Ceph and Kubernetes, collaborating with teams and communities, and enhancing customer success in a pioneering, distributed company.

Responsibilities:

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software.
• Maintain a close working relationship with Canonical’s field, support and product engineering teams.
• Participate in upstream communities.
• Develop bug fixes, backport patches, and work with upstream for inclusion.
• Review code produced by other engineers.
• Demonstrate good judgment in technical methods and techniques.
• Prioritize work and manage your time effectively against those priorities.
• Participate in team discussions to improve processes, tools, and documentation.
• Maintain clear, technical and concise communications.
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences.

Requirements:

• Professional experience as a software engineer.
• Background in Computer Science, STEM or similar.
• Strong experience with Linux, and at least one of the following: Ceph, OpenStack, Kubernetes or other cloud technologies.
• Strong development-level experience with at least one of Python, Go, C or C++ on Linux.
• Ability to troubleshoot with debugging tools like gdb.
• Familiarity with git source code repositories and branches.
• An exceptional academic track record.
• Willingness to travel up to 4 times a year for internal events.

Benefits:

• Distributed work environment with twice-yearly team sprints in person – we’ve been working remotely since 2004!.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues from your team and others.
• Priority Pass for travel and travel upgrades for long haul company events.
• Performance-driven annual bonus.