Software QA Manager Full Time

Summary:

• At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games.
• The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox Live, PlayStation Network, and EA Origin.
• We are backed by top investors including Softbank, Sony Interactive Entertainment, Galaxy Interactive, NetEase, and Krafton. Our latest Series B funding has firmly solidified our place as a top player in the gaming industry.
• AccelByte’s talent has decades of experience building and shipping some of the largest game and distribution platforms in the world.
• We believe that the best companies empower employees to make decisions, obsess about the best user experience, and are not afraid to make and learn from their mistakes.
• Our culture is based on humility, openness to feedback, drive, and collaboration, which we feel results in the best performing teams.
• As a company that values diversity, inclusion, and employee growth, our employees have opportunities to work with and learn from teams all over the world.
• We offer competitive salaries, a full range of health benefits, social activities, career growth opportunities, and an amazing team. Come join us!

Responsibilities:

• Manage a team of QA Specialists in the development and execution of test strategies, encompassing risk analysis, resource allocation, and comprehensive test coverage.
• Oversee and direct the execution of sophisticated testing activities for large-scale projects, taking charge of test planning, execution, and comprehensive reporting.
• Advocate for advanced testing methods/practices and emphasize implementation of automation testing wherever possible to streamline testing processes, improve efficiency, and increase test coverage.
• Establish, manage, and continually refine key performance indicators (KPIs) and quality metrics, consistently measuring and reporting on product quality to drive continuous improvement.
• Assume overall responsibility for the entire defect lifecycle, ensuring swift and precise defect identification, exhaustive reporting, efficient resolution, and comprehensive validation.
• Collaborate closely with development teams, product managers, and stakeholders to align on quality objectives, strategies, and priorities, exerting a profound influence on project success.
• Lead the evaluation and optimization of QA processes, methodologies, and best practices, actively guiding their implementation and evolution within the team.
• Act as a mentor and educator, nurturing the professional growth of the QA team members, fostering a culture of quality excellence, and ensuring their ongoing development.
• Provide constant feedback to the QA members by having the regular 1o1s and set goals for their career development.
• Perform other duties as assigned.

Requirements:

• Bachelors or relevant work experience or certification/courses.
• At least 5 years of previous management experience, including teams of 5+.
• Advanced experience in test automation, including scripting and framework development, setting the standard for automation excellence.
• Advanced experience in QA methodologies, management tools, and best practices, refined through years of practical experience.
• Advanced experience in project management (strategic thinking, decision-making, growth mindset, conflict resolution, feedback, etc).
• Experience with cloud platforms or web products is a significant advantage, providing a broader perspective on product quality.
• Experience in a multinational technology startup or AAA game studio is highly valued, offering valuable insights into the QA landscape and gaming industry standards.
• Outstanding analytical and problem-solving skills, serving as a guiding light in navigating complex testing challenges.
• A proven ability to collaborate effectively with diverse cross-functional teams, fostering harmonious cooperation.
• Proficiency in written and verbal English language.
• Flexibility to adjust to work routines/schedules.

Benefits:

• Competitive salaries.
• A full range of health benefits.
• Social activities.
• Career growth opportunities.
• An amazing team.

Tagged as: Cloud Platforms, QA Methodologies, Quality Metrics, Test Automation