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Summary:
- John Brooks Company is seeking a Technical Sales Representative to provide field technical sales support to customers in various markets and industries for pump products and systems.
- The role involves consultative field sales activities, including generating and closing sales opportunities while meeting or exceeding territory sales and profitability targets.
- The representative is responsible for overall customer satisfaction within their territory.
Responsibilities:
- Provide top-quality field technical sales support for pump products and pump systems.
- Manage and service an existing client base within the assigned sales territory.
- Establish and maintain professional business relationships with new and existing customers.
- Conduct sales calls/meetings with existing customers, discuss new opportunities/products, cross-sell new products, follow up on prior orders/ongoing applications, and close orders.
- Prospect, generate, and qualify sales opportunities and leads; conduct sales calls/meetings, provide recommendations, and discuss product options and opportunities.
- Visit customers to review products and applications, evaluate and recommend custom pump solutions to meet individual customer needs.
- Manage CRM, create, submit, track, and update proposals, quotations, and customer inquiries in Maximizer.
- Participate in joint calls with management, suppliers, and other division representatives.
- Liaise regularly with internal team members to provide product and system technical support and assist with product selection and proposals.
- Participate in joint calls with strategic suppliers to discover new opportunities or strengthen the Company’s offering.
- Represent the company in tradeshows, conduct technical presentations, and promote core products for specific product applications.
- Set professional development goals and work towards their fulfillment; attend all required training.
Requirements:
- College Diploma in a related field.
- Bilingual (English/French).
- Minimum of 2-3 years of related experience.
- Proficient sales skills and a keen desire to continue developing those skills.
- Demonstrated technical and mechanical proficiency relating to various product applications.
- Advanced computer skills, proficient with Microsoft Office Suite (Excel, Word, etc.).
- A hunter mindset with a strong technical aptitude and general understanding of industrial processes.
- Ability to build and maintain relationships with excellent interpersonal skills.
- Strong time management, communication, and problem-solving skills.
- Strong presentation skills and experience preparing professional PowerPoint decks.
- Valid Driver’s License.
- Alignment with John Brooks’ values: customer-first, ownership/accountability, respect, performance excellence, integrity, and innovation.
Desirable:
- Working knowledge of industry products, systems, and applications.
- Working knowledge of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software systems.
Benefits:
- Competitive remuneration plan, including base salary and incentive.
- Car allowance and business mileage reimbursement.
- Company cellphone, tablet, and laptop.
- Competitive vacation plan.
- Extended health and insurance benefits, and Company Group RRSP with employer contributions.
Work Environment:
- Day travel to customer and supplier sites – approximately 60-75%.
- Long-distance travel to customer and supplier sites, overnight travel as required – approximately 10%.
- Home office location when not traveling.
- Ability to lift 45lbs occasionally.
