About Craver: Craver is a leading provider of custom-branded mobile apps for the restaurant industry, specializing in features like loyalty & rewards, subscription services, and single tap reordering. We are dedicated to transforming customer engagement for quick-service restaurants and coffee shops across North America.
Position Overview: Craver is seeking a highly skilled Technical Support Specialist to join our Customer Support team. This role is ideal for someone who thrives on solving complex technical issues and delivering exceptional customer service. The successful candidate will be responsible for deep troubleshooting, analyzing logs, conducting scenario tests, and utilizing critical thinking to identify and resolve root causes of issues.
Key Responsibilities:
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