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Responsibilities
- Create and maintain how-to documentation for inventory management and IT logistics
- Develop collateral for a Learning Management System (LMS)
- Ensure documentation is clear, concise, and adheres to standards
- Provide expertise in effective communication methods
- Develop narrative content with graphics and diagrams
- Edit weekly communications related to change management
- Conduct interviews with users and technical staff for documentation
- Other duties as required
Requirements
- Bachelor’s degree and 5-8 years’ related experience or equivalent
- Network with senior personnel in own area of expertise
- Good judgment in selecting methods for solutions
- Experience in writing, proofreading, and editing
- Ability to produce and organize content logically
- Experience with content authoring tools and technical documents
- Familiarity with content or document management systems
- Strong attention to detail and ability to work independently
Benefits
- Opportunity to collaborate with subject matter experts
- Creative problem-solving environment
- Role requires minimal day-to-day instruction
- Potential for growth in a diverse scope of work
