Total Rewards – Senior Client Manager, Major Market Full Time

Responsibilities

• Build strategic relationships with clients and carrier partners
• Manage client project plans and lead client calls
• Support Benefit Consultant and manage standard accounts
• Explain technical analysis related to plan renewal, marketing, and budgeting
• Create and present client meeting deliverables
• Lead annual client calendar, renewal, and marketing processes
• Manage escalated and complex client issues
• Oversee product and carrier implementations
• Coordinate client technology solutions and ensure EDI knowledge
• Stay updated on compliance and benefit trends
• Review outsourced tasks before client distribution
• Train and mentor the next level down

Requirements

• 5+ years of employee benefits experience in Mid-Market and Large Group
• Experience with Mid-Market and CA-based clients in brokerage settings
• Strong communication skills, both written and public speaking
• Ability to analyze data and adopt new technology systems
• Skilled in strategic project planning and time management
• CA Department of Insurance Life License required

Benefits

• Salary range: $99,600 – $124,500/year
• Bonus, restricted stock units, and discretionary awards
• Full range of medical, financial, and other benefits
• 401(k) eligibility and paid time off including vacation, sick time, and parental leave