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Summary:
- Aya Healthcare is a rapidly growing $10+ billion workforce solutions provider in the healthcare industry.
- The company provides tech-enabled services to help healthcare organizations manage their contingent labor needs.
- Aya is obsessed with creating exceptional experiences for clients, clinicians, and employees.
- They foster a high-energy, low-bureaucracy culture valuing innovation, diversity, and high achievement.
Responsibilities:
- Be an influential member of a cross-functional team, championing the voice of the customer.
- Own and drive research projects from beginning to end, including study design and execution.
- Present compelling insights and recommendations to teams and leaders across the organization.
- Set the quality standard for the UX Research team through expert delivery of high-quality artifacts.
- Demonstrate research impact across the organization through consistent research efforts.
- Model a growth mindset, actively seeking and providing feedback, and mentoring other researchers.
- Contribute to the UX Research team culture by improving processes and documentation for efficiency.
Requirements:
- 7+ years of professional experience conducting user research.
- Bachelor’s or higher degree in Human-Computer Interaction, Social Sciences, Psychology, Statistics, Computer Science, or a related field.
- Experience conducting research for desktop and mobile applications.
- Comfortable working in an Agile environment.
- Proficient in qualitative and quantitative research methods.
- Strong cross-functional collaboration experience with product management, design, and marketing teams.
- Ability to balance ideal research methodologies with pragmatism.
- Highly organized, able to work autonomously in a fast-paced, ever-changing environment.
Benefits:
- Free premium medical, dental, life, and vision insurance.
- Generous 401(k) match.
- Paid sick leave according to state, federal, and local laws.
- Company-sponsored virtual events, happy hours, and team-building activities.
- Unlimited DTO (Discretionary Time Off).
- Virtual yoga, meditation, or boot camp classes offered daily.
- Aya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply.
