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Summary:
- nimble solutions is seeking a Vice President, Coding Quality Assurance to lead the quality assurance team and ensure high standards for coding quality.
- The role involves creating and managing coding quality assurance programs, monitoring results, and ensuring compliance with industry standards.
- The VP will collaborate with education and operations teams to develop and implement targeted QA plans and manage client reporting.
- Provides strategic leadership to the team and supports coding resources onshore and offshore.
Responsibilities:
- Creates and manages ongoing coding quality assurance program requirements to include standard operating procedures, sampling, scoring, and performance management methodology.
- Monitors QA scores for onshore and offshore coding resources by specialty and client. Provides feedback to education and operation teams to establish action plans.
- Monitors trends to identify educational needs for onshore and offshore resources.
- Identifies risk to establish specialty or client-specific targeted QA plans which requires continuous monitoring and remediation plans.
- Maintains internal QA plan for the team to ensure the quality and integrity of the program.
- Oversees the preparation of client reporting related to quality scores and associated action plans.
- Partners with the business unit to create a comprehensive team to support the clients and the coders.
- Provides subject matter expertise in coding-related inquiries to both internal and external stakeholders.
- Provides strategic leadership to the team and maintains employee engagement.
Requirements:
- 10 years of coding experience.
- 5+ years of leadership experience.
- 5 years of Quality Assurance auditing experience.
- Excellent communication and interpersonal skills required.
- Must be task-oriented and have the ability to prioritize multiple projects with competing priorities.
- Ability to analyze documentation and perform data analysis.
- Ability to work independently in fast-paced environments.
- Solution-oriented when managing workflow, client, or internal obstacles.
- Strong decision-making, judgment, and analytical skills.
- Ability to direct and collaborate with internal and external stakeholders.
- Ability to influence internal customers and key stakeholders.
- Effectively establish and build partnerships with external customers.
- Demonstrate ability to effectively lead a team of direct resources.
