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Description:
- We’re seeking a WFH Cruise Reservation Expert to join our dynamic travel agency, dedicated to crafting unforgettable travel experiences.
- As a WFH Cruise Reservation Expert, you’ll be essential in helping clients book amazing cruise adventures.
- This fully remote position offers the flexibility to work from anywhere while delivering exceptional service to our valued clients.
Responsibilities:
- Handle online cruise reservations promptly and accurately using reservation systems.
- Coordinate with cruise lines to confirm bookings and ensure accuracy of travel details.
- Assist clients in selecting cruise options based on preferences and travel standards.
- Provide superior customer service through various channels including phone, email, and chat.
- Address client inquiries regarding cruise itineraries, onboard amenities, and booking procedures.
- Resolve issues or concerns related to cruise reservations in a professional and timely manner.
- Collaborate with team members to ensure seamless travel arrangements and client satisfaction.
- Work closely with travel advisors to provide comprehensive support throughout the booking process.
Requirements:
- Proven experience as a cruise reservationist, travel agent, or in a similar customer service role.
- Excellent communication skills, both verbal and written.
- Proficiency in online reservation systems and general computer literacy.
- Strong attention to detail and organizational skills.
- Passion for travel and providing exceptional customer service.
Benefits:
- Remote Work: Enjoy the flexibility of working remotely from any location.
- Professional Growth: Opportunity to develop expertise in cruise reservations and travel coordination.
- Impact: Contribute to creating memorable travel experiences and responsible travel practices.
- Supportive Environment: Join a passionate team dedicated to exceptional client satisfaction.
