Optimize the flow of merchandise through our Third-Party Distribution Center and ensure a best-in-class customer experience with Wholesale customers
Oversee the cost, performance, and timeliness of Wholesale shipments, focusing on reducing overall shipping spend while delivering a superior experience to customers
Partner with the product team on inbound inventory receiving
Facilitate wholesale & corporate shipments, ensuring compliance with client routing guides & monitoring ship windows
Serve as the point of contact for retail shipments to boutique retailers and major retailers like Dillard’s, Stitch Fix, Nordstrom
Set up and manage Dillard’s & Nordstrom dropship programs in a profitable and efficient way
Communicate available to sell inventory within the Wholesale channel across teams
Direct communication and education within the internal team on shipping specifications
Optimize and work within multiple systems, understanding system and data integration
Communicate effectively across cross-functional teams, including logistics, planning, customer service, merchandising, and production
Forecast shipping volumes and costs using historical data and financial plans
Pilot new projects and initiatives to help move the Wholesale fulfillment strategy forward
Generate and analyze Wholesale data reports to provide accurate data company-wide

Experience with 3PL fulfillment processes
Skilled in using spreadsheet apps: Excel & Google Sheets
Experience managing multiple projects with changing priorities
Strategic thinker thriving in an ambiguous, evolving environment
Enjoys collaborating with team members and outside vendors to achieve common goals
Self-starter with proactive approach
Passionate about automation and improving efficiency
Data-driven problem solver

Wholesale Operations Manager Full Time

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