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Responsibilities
- Interact with customers to provide the best service.
- Guide customers through onboarding and ordering processes.
- Address obstacles with a helpful and courteous demeanor.
- Handle ticketed inquiries with a problem-solving approach.
- Experience with ticketing platforms like Zendesk.
- Collaborate effectively with internal and external partners.
Requirements
- Bachelor’s degree required.
- 1 year minimum experience in customer service.
- 3 years minimum experience in a collaborative environment.
Benefits
- Salary of $40,000 – $50,000 per year.
- Competitive benefits including 401k matching.
- Unlimited paid time off (PTO) and more.
