Lead Sales Engineer – Business Account Management at Fannie Mae Full Time NEW

Responsibilities

• Provide best in class consulting services.
• Champion new digital products and corporate offerings.
• Create and execute strategies for product adoption.
• Determine customer business needs and processes.
• Lead cost benefit studies for enterprise products.
• Develop customer engagement strategies and presentations.
• Use advanced technical knowledge for product support.
• Lead analysis and triage of complex product issues.
• Assist with customer solutions and communicate implications.
• Act as liaison between product teams and customers.
• Coach staff on improving customer engagements.
• Execute go-to-market strategies on initiatives.

Requirements

• At least 4 years related experience.
• Knowledge of mortgage markets and loan lifecycle.
• Strong analytical and problem-solving skills.
• Experience in business process and product consulting.
• Strong verbal and written communication skills.
• Ability to present to all customer staff levels.
• Proven ability to develop strong relationships.
• Ability to create and communicate engagement metrics.
• Understanding of Fannie Mae technologies and products.

Benefits

• Flexible hybrid work environment.
• Comprehensive health and life benefits.
• Opportunity to participate in incentive programs.
• Commitment to diversity and inclusion in the workplace.