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Responsibilities:
- Drive growth and retention of strategic accounts.
- Build trusted relationships with key executives.
- Regularly evaluate and adjust account strategies.
- Lead quarterly business reviews and roadmap planning.
- Gather insights to enhance product utilization.
- Advocate for customer needs within Inspiren.
- Conduct in-person client meetings and site visits.
Requirements:
- 10+ years in customer success or account management.
- Proven track record managing large, multi-million dollar accounts.
- Strong understanding of health tech adoption phases.
- Experience collaborating with executive leaders.
- Excellent communication and relationship-building skills.
- Proactive, growth-focused, and detail-oriented.
- Strong influence and relationship-building abilities.
- Customer service-oriented with a passion for healthcare.
Benefits:
- Annual salary/OTE for this role $300k (50/50 split).
- Equity.
- Medical, dental, and vision benefits.
