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Jakele Zeglen Operations Coordinator

About Me

SUMMARY

Highly motivated and organized professional with a background in non-profit operations seeking to leverage administrative expertise in supporting leadership, streamlining processes, and driving organizational success. Proven skills in HR, project management, and communication to excel in operations and administrative roles.

WORK EXPERIENCE

CANOE Remote

Operations Coordinator 2023 – Present

· Partnered with team members to strengthen nonprofits’ internal infrastructure, resulting in an improvement in operational effectiveness

· Provided comprehensive administrative support to multiple nonprofits, including bookkeeping, HR, and financial activities

· Developed and executed marketing efforts including social media, newsletters, and blog posts, resulting in growth in online community reach

· Maintained in depth knowledge of best practices, regulations, and emerging trends in nonprofit management, resulting in enhanced organizational effectiveness

· Supported the founder/CEO with financial and administrative duties, resulting in improved process efficiency

DOVER Remote

Recruiting Coordinator 2021 – 2023

· Evaluated and screened candidates, managed interview scheduling, for diverse client organizations, ensuring a smooth and efficient recruitment process

· Utilized a suite of SaaS tools including applicant tracking systems, email automation, and Airplane for purposes of streamlining organizational efficiency

· Identified and implemented opportunities for streamlining internal processes, leading to improvement in product development and efficiency

· Collaborated with senior management on strategic discussions regarding organization growth initiatives and departmental processes

NATIONAL INVENTORS HALL OF FAME North Canton, OH

Programs Relations Associate (Sales Operations) 2017 – 2020

· Managed logistics and coordinated nationwide delivery of STEM enrichment programs for 100-200 programs, ensuring program success

· Maintained data accuracy and integrity using Salesforce, Excel, generating comprehensive reports to support informed decision making

· Collaborated with senior management and external clients to develop, implement and refine communications and training protocols

· Created and distributed marketing materials for a national audience, promoting program offerings and attracting new clientele

· Organized participation in regional and national exhibitions, conducting research and coordinating logistics to ensure successful representation

EDUCATION

KENT STATE UNIVERSITY

Bachelor of Arts, Applied Conflict Management with Interpersonal Communications minor

SKILLS

· Microsoft Office Suite · Customer Service · Case Management · Leadership · Strategic Planning · Google Suite · Event Planning · Interpersonal Communication · Salesforce · Training · Conflict Resolution · Written/Verbal Communication