Dedicated Salesforce Administrator with a multifaceted skill set encompassing SCRUM/Agile methodologies, process enhancements, international implementations, quality assurance, back-office operations, and customer service excellence. Experienced at leveraging Salesforce to optimize business processes, drive system improvements, and ensure data integrity. Proven ability to collaborate with cross-functional teams and deliver results in dynamic, customer-centric environments. Seeking opportunities to apply my expertise in Salesforce administration and project management to fuel organizational growth and success.