About Me

PROFILE
Accomplished IT Program/Project Manager (15+ years) with deep technical expertise and strong leadership skills. Proven record in delivering complex Infrastructure and Business Applications across diverse industries, including Finance, Aerospace, and Manufacturing. Adept in Agile methodologies, Cloud Migration, Data Analytics, System Modernization, and Compliance. Successfully manage teams, budgets, and stakeholder expectations, consistently delivering business-critical solutions on time and within budget. Recognized for persuasive communication, fostering collaboration, and leveraging industry-standard tools for seamless project communication.
EDUCATION
❖ Master of Business Administration (MBA) – Fuqua School of Business – Duke University
❖ Master of Science (M.S.) Economics – Birla Institute of Technology and Science (B.I.T.S.), Pilani
CERTIFICATIONS
● PMP® (Project Management Professional)
● Certified Information Systems Auditor (CISA)
● Certified Scrum Master (CSM),
● Microsoft Certified: Azure Database Administrator Associate
● Certified Business Analysis Professional (CBAP)
● SAFe Agile Certified
SKILLS
● Agile: Scrum, Scaled Agile Framework (SAFe), PI Planning, Sprint Planning, Daily Stand-ups
● Cloud: AWS (QuickSight, Glue, Sagemaker), Azure DevOps, Cloud Deployment & Migration, OpenStack (Private Cloud)
● Data Analytics & Warehousing: Data Visualization, Data Analysis, Data Lake Migration, Dromio Query Engine
● Project Management: PMP® Certified, PM methodologies, Risk Management, Budget Management, Team Leadership
● Technical: AWS, Azure, Microsoft Project Server, Jenkins, Python, Anaconda Gitlab, Docker, Splunk, MS Office Suite
● Business: Use Case Development, Requirements Gathering, Business Process Improvement, Value Stream Mapping
● Communication: Strong written and verbal communication, Presentation skills, Stakeholder engagement, Team buildin
EXPERIENCE
Senior Program Manager | U.S. Securities Exchange Commission| Washington, D.C | July 2023 – January 2024 | Remote – Contractor
Orchestrated the end-to-end implementation of a cloud-hosted SaaS surveillance platform for Security Based Swaps (SBS) monitoring, delivering automated data pipelines & data warehouse for historical trading data analysis.
● Led the design and architecture phase, defining the migration strategy from legacy on-premises systems to cloud infrastructure.
● Collaborated with AWS architects to design scalable and resilient data pipelines utilizing AWS Glue and Lambda functions for automated data ingestion and transformation.
● Managed the integration of vendor-provided SaaS solutions with existing systems, and oversaw the modification of legacy compliance and surveillance systems to align with the new cloud-based architecture, implementing microservices for enhanced scalability and agility.
● Implemented monitoring and alerting mechanisms using Splunk and CloudWatch, ensuring proactive identification and resolution of performance issues.
● Conducted extensive testing, including load testing and chaos engineering, to validate the resilience and reliability of the cloud infrastructure under various scenarios.
● Collaborated closely with stakeholders to define KPIs and SLAs, leveraging cloud-native analytics tools such as AWS QuickSight for real-time performance monitoring and reporting.
● Conducted roadshows, captured feature requests, and prioritized them for program backlog.
● Delivered Phase 1 on time leading technical teams, fostering collaboration, and implementing data management practices.

Senior Technical Program Manager | Mastercard | O’Fallon, MO | October 2022 – April 2023 | Remote – Contractor
Joined Mastercard’s Global Customer Care (GCC), their B2B and B2C customer support division delivering customer experiences to manage the implementation of a cloud-native Customer Care platform.
● Managed vendor relationships and coordinated the integration of third-party SaaS solutions, ensuring interoperability with Mastercard’s existing ecosystem.
● Led the modification of legacy customer support systems to align with the new cloud-based architecture, implementing containerized microservices for improved modularity and maintainability.
● Spearheaded the migration of data from on-premises databases to Azure SQL Database, optimizing data schemas and query performance for enhanced scalability and cost-efficiency.
Implemented CI/CD pipelines using Azure DevOps and Jenkins for automated deployment and continuous integration of code changes, reducing time-to-market and minimizing deployment risks.
● Conducted thorough security assessments and implemented best practices for identity and access management (IAM) using Azure Active Directory, ensuring compliance with regulatory requirements.
● Supported European Expansion (2023): Managed User Acceptance Testing (UAT) for Mastercard’s Nordic region, ensuring smooth payment services integration.
● Established an efficient UAT feedback loop using Jira and Confluence for swift issue resolution.
● Bridged DevOps Collaboration: Aligned matrixed shared services teams for CI pipeline development.
● Developed detailed project roadmaps for integrating the Arcus Pay Network in Latin America.

Program Manager | The Boeing Company | Hazelwood, MO | February 2020 – August 2022 | Remote – Contractor
Joined Boeing’s transformational program, 2CES, focused on process optimization, data management, and technological advancements. Played a key role in integrating SAFe methodology of PI Planning and Agile Release Train into existing project and program initiatives within Aviation Defense, Supply Chain and HR and driving a cultural shift towards agility and efficiency.
● Cloud Integrations: Project Lead for Phase 1 of one of the three streams –Transportation of Boeing’s; worldwide single instance 3PL (Transportation, Warehouse & Logistics) TMS system, utilizing AWS and Azure cloud services for seamless worldwide logistics.
● Led PI Planning sessions within the Agile Release Train (ART), defining user stories and technical requirements for cloud-based Federated access, data migration, and external API integrations.
● Contributed to Phase 1 of a large-scale Identity Access Management IAM) initiative, implementing cloud-based Single Sign-On (SSO) solutions using Azure Active Directory and PingOne.
● Secured HSPII Data: Assessed and secured Boeing’s single-instance personnel record storage platform (PRS), ensuring compliance with Highly Sensitive Personally Identifiable Information (HSPII) regulations.
● Leveraged Boeing’s Platform-as-a-Service model, fostering collaboration with stakeholders across various teams – application leads, product managers, developers, Scrum Masters, and support teams.
● Championed Agile Practices: Conducted daily stand-ups for technically complex projects like WSSO Dual SignOn and infrastructure upgrades, fostering transparency and managing tech debt effectively.

Lead Data Specialist: Ujjwal Health Care, India July 2015 – October 2021 | Remote – Contractor
Led a cross-functional team in developing and deploying a comprehensive audit and compliance solution tailored for healthcare institutions. This project aimed to streamline data management processes, enhance compliance measures, and empower healthcare auditors with actionable insights.
● Improved Audit Efficiency: Leveraged advanced statistical analysis and modeling techniques to enhance audit accuracy by 15%, enabling auditors to identify and mitigate risks more effectively within Asia’s healthcare systems.
● Streamlined Data Collection: Reduced data extraction time by 35% through the implementation of automated Extract, Transform, Load (ETL) processes using Informatica PowerCenter. This facilitated faster data analysis and shortened turnaround times for audit reports.
● Automated Compliance Testing: Increased compliance efficiency by 40% through automation of testing procedures for regulatory standards such as HIPAA, ensuring adherence to healthcare data security and privacy regulations. Integration of relevant control sets automated compliance checks, freeing up resources for in-depth analysis.
● Enhanced Stakeholder Communication: Developed interactive dashboards for data exploration and communication, enabling auditors to effectively communicate findings with stakeholders across healthcare organizations. This facilitated collaborative decision-making and improved transparency in compliance efforts.
● Stable On-Premises Deployment: Ensured stability and compatibility of the audit and compliance solution by deploying it on established and secure Tomcat and WebSphere application servers. Utilized VMware virtualization technology for optimized resource allocation and efficient server management within healthcare data centers. Implemented Git version control to facilitate collaborative development and ensure version control integrity.

Senior IT Manager | Actualize Consulting | Reston, VA | March 2014 – May 2015 | On-Site – Staff
As a senior project manager, managing a $3M+ GSE-funded project at Federal Agricultural Mortgage Corporation. This project aimed to consolidate existing investment models and applications into a single platform, streamlining operations and supporting investment objectives.
● Modernized IT Infrastructure: Migrated FarmerMac’ s data center to managed services on Rackspace/Azure, ensuring compliance, security, and scalability for the new platform.
● Enhanced Data Flow and Analytics: Integrated the IMS trading platform with downstream systems, enabling comprehensive reconciliation, reporting, and analysis. This facilitated compliance with internal policies and external regulations.
● Optimized Treasury Operations: Partnered with corporate initiatives to understand client operations and develop a future-state operating model for the treasury function, improving efficiency and effectiveness.
● Streamlined Cash Management: Contributed to the Kyriba solution design process for clients, supporting core treasury operations. Collaborated with implementation partners to enable automated processing of cash reconciliations.

Senior IT Project Manager | The World Bank | Washington, D.C | August 2009 – February 2014 | On-Site – Contractor
Joined as a Senior Business Analyst supporting trade settlement initiatives for the Bank’s Treasury group within the Run the Business IT team and progressed to Senior IT Project Manager, demonstrating leadership and technical expertise.
● Reduced Manual Intervention: Led the implementation of a $3.6 million Treasury Discount Notes program, utilizing a team of over one hundred members. Successfully enabled electronic data transfer between Summit and SSB systems, minimizing manual intervention and associated risks.
● Streamlined Financial Close Cycle: Managed the IFC’s Financial Closing Improvement Program (FCIP), focusing on mitigating risks and improving business systems and processes. This project streamlined the financial close cycle and strengthened internal controls for IFC.

Senior IT Manager | Goodrich Corporation | Charlotte, NC | June 2000 – January 2009 | On-Site – Staff
Started as a Unix & Database Administrator, building a solid foundation in technical infrastructure. Progressed to Internal Auditor and then Senior IT Manager, demonstrating continuous growth within the aerospace and defense industry at Goodrich Corporation.
● Oracle Financials Implementation: Led the implementation of Oracle Financials suite, including modules such as General Ledger, Accounts Payable, Accounts Receivable, and Fixed Assets. Successfully customized and configured the system to align with Goodrich Corporation’s financial management requirements, ensuring compliance with industry standards and regulations.
● Greenfield IT Operations in Dubai: Spearheaded the establishment and management of IT operations for a new site in Dubai. Oversaw the integration of Oracle Financials into the newly established infrastructure, ensuring seamless financial processes and data integrity across global operations.
● Development of Enterprise Technology Risk Methodology: Contributed to the development of the Enterprise Technology Risk Methodology, focusing on aligning risk assessment and audit guidelines with industry standards such as COSO (Committee of Sponsoring Organizations of the Treadway Commission) and COBIT (Control Objectives for Information and Related Technologies). Utilized Oracle Financials’ risk management modules to assess and mitigate financial risks effectively.
● Secured Data Exchange with Global Partners: Implemented a secure and compliant global business data exchange platform using Oracle Financials’ advanced integration capabilities. Established seamless data exchange protocols with key partners such as Airbus, Boeing, and Lockheed Martin, ensuring confidentiality, integrity, and availability of financial data while complying with international data protection regulations.

Senior Database Administrator | Transamerica | Charlotte, NC | Oct 1998 – Jun 2000 | On-Site – Contractor
Supported trade clearance and settlement processes as an Applications Database Administrator for Over the Counter (OTC) services at Transamerica, a leading provider of financial services. Utilized data analysis skills to contribute to various departments within the organization.
● Enhanced Audit Efficiency: Developed reusable data extract queries for diverse departments like hedge fund middle office, fund administration, and securities lending. This facilitated efficient information retrieval and streamlined audit processes.
● Maintained Mission-Critical Systems: Ensured smooth operation and performance of applications crucial for OTC trade clearance and settlement, contributing to the stability and accuracy of financial transactions.

PROFESSIONAL REFERENCES
● Elizabeth Jones | Senior IT Director| UT Aerospace (Goodrich Corporation) |elizabeth.jones@sikorsky.com |203.482-7999
● Shaun Hodge |VP- Elyon International – Boeing PMO Recruitment| shaun.hodge@elyoninternational.com |253-310-5567
● Radhika Venkataraman | Program Lead | The World Bank| raadhikaav@yahoo.com | 732-586-3044