-Organized Information and Materials = Compiled, gathered and filed client information into several databases
-Interpreted and Processed Data = Shared findings with colleagues through various means of communication and updated accounts accordingly
-Ensured Accessibility and Compliance w/Protocols = Account management and standard operation procedures were applied with account maintenance
-Resolved problems and communicated results = Remedy action was implemented when needed and shared with peers accordingly
SKILLS
-Account/Project/Case Management
-Customer Service
-Loan Processor
-Technical Writer
-Business Process Development
-Collaborator