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Luciana del Palacio Data Analyst at Telus International

  • Not rated yet
  • United Kingdom
  • Belfast

About Me

•English-Spanish Translator, QA Tester and Data Analyst

•TEFL Teacher – 120 hour Premier Online TEFL course

Versatile skills with a diverse background in language, customer service, community management, and data analysis.
Currently serving as a Core Satisfaction Data Analyst at Telus International, specialising in enhancing AI and machine learning models through meticulous data analysis.
Currently performing as LQA Game Tester with PTW, focusing on Spanish and English UK localisation, QA testing for gaming projects, and creating test cases to assure quality in gaming products for various triple A games clients.
Had a year experience as a Community Manager for the Marketing company SocialBear, managing accounts for clients like Pokerstars Casino and Funky Pigeon.
I hold a Bachelor’s Degree in Translation with ongoing studies in Technical, Literary, and Scientific Translation, complemented by entrepreneurial ventures in online business management.
Skilled in linguistic proficiency, customer engagement, and data- driven insights, offering a unique blend of expertise to any team or project.