Hello! I’m Maria, a dedicated career woman passionate about delivering exceptional customer service. With experience as a Bilingual Customer Service Representative at Booking.com and roles in hospitality, including bartending and barista work, I’ve honed my skills in communication, attention to detail, and efficiency.
Currently pursuing a Web Developer Diploma on OpenClassrooms, I’m committed to continuous learning and growth. I completed EAP 4 at Browns English School in Brisbane, AU, and my highest level of education is a high school Diploma. I look forward to utilising my diverse skill set and enthusiasm for excellence in future endeavours.
Brisbane, Australia
Multi-channel contact support: phone, email, and chat
Partner and guest support related to any concern in their reservations.
Bilingual support in English or Spanish.
Mixed and served drinks, kept the bar clean and stocked, managed inventory, took orders, and processed payments.
Created a welcoming environment, greeted guests, seated them, took drink orders, managed phone bookings, and took orders.
Prepared hot and cold drinks, maintained cleanliness, and provided customer service by taking orders and processing payments.