Experienced Senior UX and Service Designer with 4 years of success in creating engaging digital experiences and boosting business results. Expert in blending creativity with analysis to develop solutions that elevate user satisfaction and increase conversions. Proficient in conducting thorough user research, implementing UX improvements, and refining UI elements for better user experiences. Demonstrated ability to lead diverse teams, manage Agile projects, and use data analytics to guide design choices. Committed to ongoing improvement and fostering teamwork for outstanding outcomes.