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Olsie Ssali Customer Service Representative

About Me

Passionate and dedicated professional with a strong background in customer service and support. I bring extensive experience in handling inbound calls, addressing inquiries, and ensuring accurate data entry. My tenure includes roles in Canada and Kenya, where I honed my multitasking abilities and demonstrated a commitment to delivering exceptional service.

In Canada, I was a valued team member at Freshii restaurant for two years, where I gained valuable experience in customer service, order processing, and relationship management. This role allowed me to develop strong communication and problem-solving skills, essential for providing high-quality support.

In Kenya, I furthered my customer service career as an intern at Bamburi, where I continued to excel in handling customer inquiries and resolving issues effectively. This internship provided me with valuable hands-on experience and allowed me to strengthen my adaptability and resilience in fast-paced environments.

With a passion for helping others, I am eager to leverage my skills and experiences in a dynamic customer service role. I am committed to providing compassionate and knowledgeable assistance, ensuring customer satisfaction and loyalty.

As I continue to pursue opportunities to grow and contribute, I am excited about the possibility of joining a team where I can make a meaningful impact and further develop my professional skills.