About Me

Highly accomplished Information Technology Specialist with a proven
track record of 13 years in delivering comprehensive technical support,
detail-oriented senior project manager, and strategic solutions
delivery/provider with outstanding project management and conflict
resolution skills. Specialized in resolving complex technical issues, I have
a deep understanding of Core-Banking Solutions, API applications,
Testing, and Solutions Delivery, Office 365. Proficient in providing Tier 2
and 3 support, with a strong ability to analyze, diagnose, and resolve
database management issues.

As an astute IT Support Specialist, I have consistently demonstrated strong
troubleshooting capabilities and a customer-oriented attitude. I am
dedicated to fostering teamwork and have a history of contributing to
company success. Now, I am eager to leverage my expertise and
experience in a senior management position.