About Me

Rashondra Rasberry
4015 Dallas St.
Houston, Tx. 77023
8507302740
rashondra.rasberry@gmail.com

EDUCATION
Liberty University – Lynchburg, VA Bachelor of Science, August 2014 Psychology Christian Counseling

EXPERIENCE
Maximus Federal- Lynn Haven, FL
Customer Service Representative, July 2022
• Answer incoming calls from consumers including the general public, prospective
enrollees.
• Assisting enrollees or acting on their behalf in accordance with all performance
standards
• Following policy procedures, protocols, confidentiality, and privacy policies
Dual Customer Service Representative, March 12, 2023
• Medicare and Marketplace tier 1 customer service representative
Acting Dual Nesting Customer Service Representative, August 2023

Positive Behavior Supports Corporation- Panama City, FL
Registered Behavior Technician (RBT), March 2019 to Oct 2021
• Providing direct client care in one-on-one and group settings
• Following the behavior reduction and behavioral skill acquisition protocols
• Collecting and recording data based on client behavior.
• Communicating with clients, parents, and caregivers regarding client progress
• Assisting behavior analysts with behavior reduction assessments, skills acquisition, and
preparation of client materials

Margaret K Lewis- Panama City, FL
DSP (Direct Support Professional), September 2020 to December 2021
• Provide direct care services for individuals with Autism, Down Syndrome, and other
disabilities.
• Participating in lesson planning sessions, and communicating with parents and school
officials
• Co-teaching lessons under the Teacher’s guidance, leading small groups or individual instruction
and discussions, and reviewing classwork.
• Attending to students’ physical, personal, academic, and emotional needs
• Performing clerical duties

SKILLS and CERTIFICATIONS
Behavior University
Registered Behavior Therapist, February 2019
Certification #RBT-20-112908

• Applied Behavior Analysis
• Behavioral Therapy and Management
• Curriculum Development
• Administrative Experience
• Case Management
• Research
• Special Needs & Education