About Me

ROBERTO BARBOSA MELLO
São Paulo – SP – Brazil

+55 -11 99506-3445 | mello@uol.com.br | https://www.linkedin.com/in/barbosar/

MANAGEMENT CONSULTING AND PRODUCT DEVELOPMENT
Seasoned management consultant with 10+ Years of experience within major consulting houses. 8+ years of experience within major software companies such as SAP and Genesys.

SUMMARY OF QUALIFICATIONS
·        Management of multidisciplinary teams allocated throughout the Brazilian territory to meet SLAs, review of KPIs and overall profitability;

·        Support in strategic sales, project development, strategic recommendations and executive presentations to C-level clients and stakeholders;

·        Development of cloud software offer for Latin America, supporting partners in the business model and sales with training, techniques, metrics and pricing;

·        Solid knowledge of Cloud Computing, methodology for migrations of infrastructure, applications and application models focused on the cloud environment;

·        Planning and Project Management with allocation of CAPEX (R$ 5Bi) and OPEX (R$ 200MM);

·        Business Plan for customers in pre-sales and post-sales for process review and margin increase;

·        Mapping of trends and presentations at events with definition of commercial strategies for go-to-market;

·        Collaboration with other areas, implementation and sales to ensure the 360 view of the customer;

·        Communication at multiple hierarchical levels and in environments with high diversity, analytical and organizational capacity to discuss and define the strategy in clients;

·        Skill with tools: Excel and PPT Advanced, SQL, SAS, Power BI, Sales Force.

EDUCATION | CERTIFICATIONS | LANGUAGES
Degree Business Administration – FAAP/SP – 2006

English: Fluent | Spanish: Intermediary

PROFESSIONAL BACKGROUND
PRICEMET                                                                                    10/2022 – 03/2024

Senior Consultant – Report to Partner. Responsible for the development and support of strategic pricing software for retail and industry.  Represented one of the two partners in all meetings from 2023 onwards.

Main achievements:

• Development of pricing software for one of the largest food companies in Brazil with estimated revenue gain of ~3% about 6 months after implementation
• Development of pricing software for some of the largest retailers in Brazil
• Management of development and support teams
GENESYS                                                                                      06/2019 – 10/2022

Business Manager LATAM – Report to the Vice President in the USA. Responsible for supporting big deals in Latin America.

Main achievements:

• Achievement of sales goals over the 3 years on average 120%

• Part of the global transformation team for a cloud company, with operations throughout Latam, migrating 1/3 of the revenue to cloud

SPACE TIME LABS (Startup)                                                       07/2018 – 06/2019

Partner – Report to other partners.

Main achievements:

• AI development for a large energy company involving drone imaging and machine learning

SAP                                                                                               08/2014 – 07/2018

Business Manager BRAZIL – Report to COO in Brazil. Responsible for supporting big deals in Latin America.

Main achievements:

·        Elaboration and presentation of one of the largest SAP opportunities sold in the period with revenue above USD 13MM;

·        Constant delivery of aligned goals above 100% (average of 124%);

·        Structuring strategic opportunities with some of SAP’s largest customers, generating revenues in excess of USD 25 MM.

MCKINSEY & Company                                                              01/2012 – 08/2014

ENGAGEMENT MANAGER – Report to the partners of the projects. Responsible for the development and monitoring of projects serving several segments: fiber optics, telecommunications and technology

Main achievements:

·       Improvement of quality metrics for a client in Latin America of telecommunications by more than 75%;

·       Part of the team of the most profitable project for the year 2014, over 300%;

·       Improvement in the operation with reduction of calls from one of the largest companies in Brazil by 50%;

·       Elaboration of the Strategic Plan for one of the largest networks in Brazil in fiber optics obtaining ROI in less than 3 years.

OLIVER WYMAN                                                                          07/2004 – 01/2012

SENIOR ASSOCIATE – Report to the partners of the projects. Responsible for the development and monitoring of projects serving several segments: banking, telecommunications, energy and technology.

Main achievements:

• Reduction of Anatel complaint calls to a large operator by ~30%;

• Elaboration and diagnosis in the billing cycles for a large company with the use of analytical tools mitigating leaks between 10 to 15% of total revenue;

• Support the sale of a credit analysis company, scaling the market with accuracy greater than 80%.

OTHER COURSES:
Presenting with emotion – Simon Sinek – 2022

Growth Mindset – 2021

Cloud based sales methodology – 2021

ADDITIONAL INFORMATION:
43 years old, married, two children and availability for travel.