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THU LE THUY PHUONG Customer Service Advisior/ Sales

About Me

Greetings, Sir/Madam

Le Thuy Phuong Thu is my name, you can simply call me Kandy. I grew up in Hochiminh City, Vietnam.

I received my degree in English Language from Ho Chi Minh Open University in 2015. I was invited to teach in Thailand immediately after I graduated, and I subsequently lived, worked, and studied in five European countries as well as other Southeast Asian nations for ten years.

I have worked as a foreign language instructor and as the founder and manager of an online store for a multinational chain of jewelry and cosmetics retailers. Telesales, sales, and customer service for Mercedes-Benz and Facebook in Malaysia projects.

In addition, I polish my knowledge and abilities in video editing, filming, online marketing, sales, and social media brand promotion.

I frequently take part in workplace training programs for leadership and team management roles while working for a multinational corporation. Along with accolades like “Excellent Employee of the Month” and “The Pioneer,” I consistently outperform the 90% KPI level in terms of work efficiency.

I think I can do well in the function outlined in this job since I am a lifelong learner, developer, and upgrader. I am sure that my skills and experience will allow me to contribute significantly to your business.

Best Regards,
Kandy

Portfolio

Education

  • Bachelor's Degree in Business English. at Ho Chi Minh Open University

    November 2010 - May 2015

Experience

  • Customer Service Advisior/ Sales

    May 2021 - May 2024

    * During my working time, I always exceeded monthly KPI targets, my work performance often
    reached at least 95% and customers regularly rated 5 stars for my customer service experience.

    * I also received awards as a contributor and pioneer in new projects of the company. In
    addition, I won awards in annual sports events organized by the company such as badminton,
    marathon, and individual talent events.

    * Whether the project has to be done day or night, I always successfully complete all set
    targets, maintain good achievements as well as ensure good health to devote myself fully to my
    work.