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Responsibilities:
- Serve as point of contact for clients and stakeholders.
- Provide customer service and resolve inquiries.
- Maintain and update CRM (SharePoint) with data.
- Build strong relationships with colleagues and leadership.
- Collaborate on new sales and complex changes.
Requirements:
- 2+ years in group benefits industry.
- 2 years in customer service roles.
- Proficiency in Microsoft Office and SharePoint.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
Benefits:
- Annual bonus plan for all employees.
- Matching RRSP plan of 5% salary.
- Generous benefits plan starting Day 1.
- Full support for continuing education.
- Reimbursement for license fees and dues.
