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Responsibilities:
- Guide customers on adoption.
- Provide immediate onboarding.
- Own a book of assigned customers.
- Act as the GitLab liaison.
- Build Customer Success Plans.
- Program manage escalations.
Requirements:
- Knowledge of Git and branching strategies.
- Familiarity with DevSecOps and CI/CD.
- Experience in customer success or advocacy.
- Strong verbal and written communication.
- Project management experience.
Benefits:
- Remote-first company culture.
- Opportunities for growth and learning.
- Inclusive and diverse workplace.
