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Responsibilities:
- Provide exceptional customer support via emails.
- Build positive, long-lasting customer relationships.
- Meet team KPIs to drive performance.
- Stay updated with cutting-edge technology.
- Work securely with customers’ sensitive information.
- Apply the latest customer happiness practices.
- Maintain knowledge of client products and services.
Requirements:
- Excellent proficiency in English and Spanish.
- Strong analytical and research skills.
- Positive, responsible attitude with strong work ethic.
- Personal laptop (at least 8GB RAM) and stable internet.
- E-commerce, automotive, or CRM experience is a plus.
Benefits:
- Fixed schedule: Monday to Friday, 5 AM–2 PM.
- Fully remote work opportunity.
- Inclusive international work environment.
- Compensation in USD with good bonuses.
- Paid intensive training and probation period.
- Work-life balance with responsive management.
