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Responsibilities:
- Troubleshoot and resolve software, hardware, and network issues.
- Manage IT equipment inventory and ensure updates.
- Oversee onboarding and offboarding for employees.
- Document solutions and improve helpdesk operations.
Requirements:
- 2+ years of IT support or helpdesk experience.
- Proficiency in macOS and mobile operating systems.
- Strong communication and customer service skills.
- Ability to manage multiple requests and IT assets.
Benefits:
- Work with a diverse, inclusive team.
- Recognized as a top workplace for employee experience.
- Opportunities for career growth and development.
- Competitive salary and benefits package.
