Responsibilities: Secure 100%+ Net Revenue Retention. Use automation tools to support client success. Train clients on how to use our...
Apply For This JobResponsibilities: Deliver best-in-class live chat support. Solve technical issues with expert problem-solving. Collaborate with Product and Engineering teams. Work with...
Apply For This JobResponsibilities: Deliver service to Enterprise customers for retention. Use problem solving to help customers meet goals. Consult on marketing, sales,...
Apply For This JobResponsibilities: Handle 100-150 customer inquiries per shift. Engage in inbound and outbound calls to build relationships. Anticipate customer needs and...
Apply For This JobResponsibilities: Lead a team of up to 6 Customer Success Managers. Oversee customer journey from onboarding to adoption. Manage multi-stakeholder...
Apply For This JobResponsibilities: Act as escalated issues and regulatory SME. Understand PUCT rules and ERCOT protocols. Monitor regulatory trends and impacts. Partner...
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