Log In
Sign Up
Job Duties:
- Respond to client needs via email and live chat.
- Troubleshoot technical platform issues.
- Advise on best practices for platform use.
- Act as the first line of defense for issues.
- Translate customer feedback into product requirements.
Requirements:
- 1+ years of experience.
- Prior customer support experience preferred.
- Detail oriented and organized.
- Comfortable learning new software.
- Ability to navigate ambiguity.
Benefits:
- Competitive salary and stock options.
- Comprehensive health insurance.
- Growth opportunities and professional development.
