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Responsibilities
- Drive a rigorous QA process for five-star customer experiences
- Design and implement solutions for testing AI-based real-time features
- Manage and develop a team of QA Testers
- Drive increased automation testing across various scenarios
- Collaborate with Product Management on requirements and technical documents
- Create repeatable, structured, and comprehensive test plans
- Track, measure, and improve QA performance
- Investigate and resolve quality issues during development
- Stay updated on emerging technologies and best practices in QA
Requirements
- Strong analytical and problem-solving skills with professional-level English
- Experience leveraging AI for increased QA efficiency
- 10+ years QA experience, with SaaS products
- 4+ years leading QA teams in SaaS environments
- 5+ years in Agile/Scrum development processes
- 5+ years experience with QA automation tools (Playwright, Selenium, Puppeteer)
- Strong knowledge of JavaScript-based tools
- AWS hands-on experience for setting up environments and running scripts
- Proficiency in version control tools (GitHub, GitLab)
- Experience with white box and black box testing
- Familiarity with test incident management software (Jira, qTest, Zephyr)
- Performance/security testing experience preferred
- Experience testing real-time collaboration tools preferred
Benefits
- Health Insurance, PTO, and Leave time
- Ongoing paid professional training and certifications
- Fully Remote work opportunity
- Strong onboarding and training program
- Work timings – 1 pm – 10 pm IST
